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Enid

AI-ASSISTED MONITORING · CHANNEL-ONLY

Remote monitoring, assisted by AI...

Enid gives monitoring centres a platform where AI pre-triages every alarm — so operators spend their time on the events that actually need a human. Fewer false alarms, faster response, calmer floors.

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Built inside a live monitoring centre — 6,739 cameras and counting.

Not built in a lab. Built on a monitoring floor.

Enid was created inside a leading remote monitoring centre. Every filter, every workflow, every SOP was shaped by real operators handling real alarms — on a live base of 6,739 cameras.

cameras monitored at launch
6,739
live monitoring operations
24/7
for operators
By operators
Operators at workstations inside a live remote video monitoring centre — the environment Enid was built in.

Every false alarm is paid labour.

Traditional monitoring runs on people. Operators chase raw motion, jump between disconnected video, alarm and access systems, and there's little to separate one centre from the next. Cost per event climbs; response slows.

  • Operator cost per event

    Every nuisance alert is a person paid to dismiss it.

  • False-alarm flood

    Raw motion buries the events that actually matter.

  • Fragmented systems

    Video, alarm and access live in separate tools that don't talk.

AI filters the noise. Your operators handle what matters.

Enid runs detection on the edge, classifying person, vehicle and unknown before an alarm ever reaches a screen. Operators only see events worth a human decision — with full site context and the site's SOP already in front of them.

  1. Devices
  2. Edge AI filter
  3. Operator + SOP
  4. Disposition

>90%

fewer false positives vs raw motion detection

The operator floor, rebuilt.

  • Prioritised multi-site alarm queue
  • Triggered device centre-stage with full site context
  • The site's SOP on screen the moment an alarm opens
  • Two-way talk-down without leaving the alarm
  • Incident reports filed in-flow

The operator interface is free to every connected monitoring centre.

One platform. Two ways to win.

A monitoring centre operator at a multi-screen workstation with a video wall of dashboards and camera feeds in the background.

Monitoring centres

Cut operator cost per event, onboard sites without our help, and pick up new customers through the Enid monitoring marketplace. The operator interface costs you nothing.

For monitoring centres
An installer on a step ladder mounting a dome camera to a brick wall of a commercial building.

MSPs & installers

Deploy a cloud-native NVR in minutes, manage every customer from one portal, and earn recurring commission every time a site activates monitoring.

For installers

A channel model built to pay you back.

Channel-only. Always. Enid never sells direct.

Enid roadmap. Phase 1 (Now): AI-assisted filtering and operator assistance. Phase 2 (Q1 2027): Autonomous AI agents execute SOPs; operators handle exceptions only. Phase 3 (Beyond): One platform across video, alarm, access and IoT.

Filtering today. Autonomy next.

Buy into the platform now; grow into autonomy on the same hardware.

Why partners choose Enid

Ready to build monitoring that scales?

Become an Enid partner, or see the platform in a live demo.

Become a partner Request a demo